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Lovewine's selection of Client relationship enhancing events
1.“How to communicate well: Resolving
client conflict”
Problems in business are to be expected.
One of the key issues in your business is how effectively
you resolve the conflict that could threaten your client relationship.
Resolving client conflict (an elephant in the room scenario)
requires a display of integrity in your business relationship,
which can only be achieved by meeting face to face.
We train our clients with the tools needed for effective
conflict resolution, before they meet with their client.
Lovewine’s “How to communicate well
toolkit” teaches you 3 steps to conflict resolution.
Step One. You will learn:
1. Reflective listening,
2. How to control anger effectively,
3. The difference between facts and feelings,
4. Expressing and receiving forgiveness,
5. Setting new boundaries, and
6. Effective reconciliation.
Step Two. Review with your client:
1. The steps required to put the situation right,
2. Ask how they are responding?
3. Request their feedback on the way forward,
4. Agree future outcomes.
Step Three. Lovewine hospitality:
By enjoying the hospitality a Lovewine event creates while
facilitating your meeting, you can demonstrate your commitment
to ensuring your relationship is restored into prosperity.
Our participation helps to keep you on track to achieve your
desired outcome throughout the discussions with your client.
As the Sicilian proverb states: “ With a contented
stomach, your heart is
Forgiving; with an empty stomach, you forgive nothing”.
What is the risk of addressing your problem?
Risking is giving up something of lesser value-your attachment
to staying in the bunker, to win something of greater value;
namely, restored and improved client relationships.
Remember Newton’s laws of resultant force and inertia:
“ A body in motion stays in motion and a body
at rest stays at rest. ”
Can Lovewine help you fix your problem?
We don’t know until we have spoken to you, as they
are your problems.
Are you a C.E.O, Managing Director, or a department head
in a client facing business who wants to experience better
relationships with their clients?
Are you a decision maker with the authority and budget to
authorise and complete a contract for a Lovewine event?
If the answer is YES,
call Lovewine +44 (0) 207 243 3210 today
or email
resolvingconflict@lovewine.co.uk
2. Lovewine's "Having Fun with Fidel"
Is there still a place in business for you to have fun and
enjoy yourself with a fellow MD, CEO or Board member from
one of your client companies?.
We think so. Let's have "Fun with Fidel"
We will teach you how to appreciate the qualities of a fine
Cuban cigar, Dominican cigar or wrap of your choice.
Using our toolkit of cigar based essences, we will then train
you to make "scents of cigars" by experiencing :
1.The aromatic characteristics of your favourite cigar, by
identifying the six major aromas of cigars; and
2. How to appreciate the great tobaccos of fine cigars; and
3. The craft of tasting fine cigars.
Our cigar and wine tutor will then introduce a bottle of
fine wine specifically matched to the aromatic and flavour
profile of your favourite cigars to enhance your enjoyment
of the time you spend together.
Time required for Lovewine's Cigar and Wine masterclass:
2 hours
Venue: at a London venue of your choice,
or as arranged by Lovewine.
Price: subject to number attending and location.
Typical budget: £750 plus VAT.
email fidel@lovewine.co.uk or contact
us: +44 (0) 207 243 3210
Stop the Presses! Hold the front page!
"Having fun with Fidel" and Smokin Joe
Caucchi have joined forces.
For Business owners looking to dramatically improve returns
on their balance sheet:
Lovewine offers a selling masterclass with the UK's
leading sales trainer, followed by "Having fun with Fidel".
For a one-on-one day long masterclass with the "cigar
smoking, heavyweight of the British sales world", contact
us.
Duration: one day at a central London location.
Fee: £15,000 plus VAT.
email salesmasterclass@lovewine.co.uk or
contact us: +44 (0) 207 243 3210
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